Shipping Policy

Processing Times

All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next working day.

During busy periods, launches, or sales, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

• United Kingdom: 2–5 business days

• International: 5–14 business days

Please note that delivery times are estimates and may vary depending on courier delays, customs processing, or peak periods.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected delivery method.

Any customs duties, taxes, or import fees for international orders are the responsibility of the customer.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Incorrect Shipping Information

Please ensure all shipping details are entered correctly at checkout. Adetraph is not responsible for orders shipped to incorrectly entered addresses.

Lost or Delayed Parcels

If your parcel is delayed or appears lost, please contact us at:
support@adetraph.co.uk

We will work with the courier to help resolve the issue as quickly as possible.

Contact

For any shipping-related questions, please contact:
support@adetraph.co.uk